RETURNS & REFUNDS

We offer a 14-day return policy to ensure your shopping experience. You have 14 days from the day you receive your item to initiate a return if you’re not completely satisfied with your purchase.

Make sure the items are in the original condition, all tags and packaging included.
Please note that return shipping costs are the responsibility of the customer

How to return

  1. Place the product in the original package
  2. Download the return label (you’ll find this in your track and trace mail) or send us an email
  3. Take it to the nearest parcel point
  4. We will issue the refund as soon as possible within a maximum of 7 days after receipt of your cancellation statement. Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete.